|
|
Weekly Poll
|
 |
|
|
|
|
|
|
|
|
|
|
|
| Bad Review | RATING: |
|
While I am aware of a long list of positive comments with Cameta Camera, I feel obliged to share with you my own, negative, experience with this merchant: I have purchased Nikon D1X camera package for $3,999.00.
Cameta accepted and deposited my immediate payment few minutes after the purchase. However, my new camera was not delivered as promised. It came in 8 days, rather than in 3 days, which I would gladly overlookl. But my camera arrived without Nikon Capture Software code necessary to unlock my 30-day trial version to its permanent status. Without this code you cannot download and process high resolution photos nor can you use your camera to its full potential. As a result, your new top-of-the-line piece of expensive equipment becomes - qualitywise - unusable. I thought to myself: "No problem, one simple phone call to Cameta Camera will solve this misplacement of paperwork" I was wrong...
For the next 6 months I made many dozens of phone-calls to Cameta personnel. I was given all sort of run-arounds from whoever answered the phone. Even Cameta Camera sold me the camera, they told me they cannot help me. Their unwilligness to go out-of-their way to satisfy their clients, and / or to stand behind their product should be known to all potential Cameta Camera customers. Be aware of dealing with merchants like Cameta Camera who take your money - and run. Product was sold by C.Ratto, then I dealt with Leah, Sherri, and "Gerry".
Many didn't tell me their name; many times I was put on hold till I had to hung up due to the lenght of waiting on across-the-country long distance call (..paid for by me..). Consequently, I had to use my own resources to obtain a copy of this software. Being in business myself, I do everything possible to satisfy my clients. I expect the same from others, especially if 4K purchase is involved. In case of Cameta Camera - it was only a matter of one simple phone call to Nikon, few city blocks away from the store, to clear the confussion. Even this simple task - Cameta Camera failed. I feel necessary to share this negative experience with others to prevent this from happenning again.
|
Posted @ 3/9/2010 8:54:24 PM by homoerectus
|
|
|
|
|
|
|
|
Rating Summary
|
 |
|
|
|
|
|
Cameta Deals
|
 |
|
Nikon Gadget Bag

$89.95
50% off 57" Tripod w/ Purchase
Nikon 55-200mm

$149.95
Nikon Gadget Bag

$27.95
Zeikos 67mm Filter

$7.95
|
|
|